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Genesys
Technologies offers its customers the option of having their IT assets
managed and/or monitored remotely. This service offering can be
tailored according to the custorer's needs. Some of the services
included are:
Some notes on remote services: Remote Infrastructure Management and Monitoring refers to remotely managing information technology infrastructure such as workstations (desktops, laptops, notebooks, etc), servers, network devices, storage devices, IT security devices, etc of a company. Remote management services are asociated with a service level agreement.
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