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Preventive
maintenance contracts give our customers the peace of mind that they
will get the most out of their equipment. Our preventive maintenance
services, At
Genesys Technologies we provide our field service representatives with
periodical technical training in order to deliver quality services to
our customers.
Our preventive maintenance contract options provide: * Periodic service visit to customer premises * Cosmetic inspection equipment and operating environment * Removal of dust at equipment fans that may obstruct or affect performance * 8x5 phone support and troubleshooting assistance * Firmware updates or patches installation (when required) * Recommendations on best practices and new technologies * Service visit reports
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