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Genesys Technologies encourages its customers to be prepared to ensure operation in case of any unforseen event. We can help our customers by creating a business impact analisys and threat scenarios and document through a threat analisys the corrective measures to mitigate possible threats. Business continuity planning can be complemented by various technologies to ensure data integrity, data security, and provide movilty to users in case facilities are not accesible.

Allow us to help your organization reduce operational risk and improve corporate reputation by designing an easy to follow threat mitigation strategy that will keep your business operating.


Some notes on Business Continuity:

Business continuity is the activity performed by an organization to ensure that critical business functions will be available to customers, suppliers, regulators, and other entities that must have access to those functions. These activities include many daily chores such as project management, system backups, change control, and help desk. Business Continuity is not something implemented at the time of a disaster; Business Continuity refers to those activities performed daily to maintain service, consistency, and recoverability.

The concept of business continuity implies the underlying resources are implemented and deployed in such a way, that lends itself to being re-implemented and or re-deployed on an as needed basis. This level of flexibility requires that business functions are planned and deployed beginning from an overall mentality of business continuity, and working downward to systems design. Conversely, working in the opposite direction, from the systems up, always results in inflexible business functions that are difficult to manage, maintain, and modify.

Part of business continuity is ensuring that all personnel in an organization understand which business functions are the most important to the business. This understanding must be manifested in personnel training to take over those business functions when personnel enter or leave the company during normal business operations. Redundancy of skills is also very important in the event of a disaster, when the availability of knowledgeable personnel with critical skillsets may be unpredictable.

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